We manage our customers' subscriptions with Chargebee. Via the Chargebee-customer portal, you can change your account information and billing & shipping addresses, update your payment methods and see your billing history. To access your account, click here.
In this article we will tell you more about:
- How to change your information via the Chargebee Customer Portal
- Billing options
1. How to change your information via the Chargebee Customer Portal
All the information regarding your invoicing can easily be changed directly via the Chargebee portal.
Whenever you need help changing any of the information, please send us a quick message with your request via support@producthero.com.
How to change your Account information?
You can update your Account Information through the portal:
How to change your Billing & Shipping Addresses?
Changing your billing or shipping address is as easy as this:
How to change your Payment Methods?
You can update your payment methods directly via the portal by following these steps:
How to view your Billing History?
Via the portal, you can view and download your billing history anytime. If you notice any errors in the invoices, please contact support@producthero.com
2. Billing options
We offer different billing cycles and methods. The Producthero CSS subscription is in prepaid billing. We offer different billing cycles and billing options. Our standard billing cycle is monthly via (credit)card. The options we offer are:
The different types of billing cycles we offer are monthly, quarterly, and yearly.
The different billing methods consist of an online automatic (credit)-card transfer, or a manual offline bank transfer.
Prefer a different billing option? Please contact support@producthero.com to discuss the options.
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